Voicemail Drops is an OttoMatey feature that allows you to pre-record, store, and send ringless voicemails as part of your campaigns. This guide walks you through recording custom voice messages and seamlessly incorporating them into your outreach efforts.
Getting Started with Voicemail Drops
When creating a new campaign, follow these steps to add a Voicemail Drop:
Select Voicemail Drop:
In the campaign creation flow, choose the Voicemail Drop option from the list of Dialer steps.
Accept Terms of Service:
Review and agree to the Terms of Service and Terms of Use before proceeding.
Record or Upload a Voicemail:
If you’re using Voicemail Drops for the first time, you can either:
Record a new message.
Upload a pre-recorded file (ensure it meets specific file criteria).
To record a new message:
Grant your browser microphone access.
Click Record > Start Recording.
When finished, click Stop Recording.
Save Your Voicemail:
Name your voicemail for easy identification.
Click Add to save it.
Personalize Your Voicemail Drop:
Add text using placeholders.
Incorporate waiting time between steps.
Enable manual step approval if needed.
Save the Step:
Once everything is set, click Save Step to include the voicemail in your campaign.
US & Canada Only: Voicemail Drops are currently available for recipients in the United States and Canada.
Managing Your Voicemails
To view, upload, or manage your voicemails:
Navigate to Settings:
Go to Settings > Voicemails.
Add New Voicemail:
Click + Add New Voicemail to upload a pre-recorded file or record a new one directly.
Edit or Delete Voicemails:
Use the three-dot menu next to a voicemail to:
Edit: Rename the voicemail.
Delete: Remove it from your library.
Upgrade Required: This feature is available on the Scale plan or higher.
Why Use Voicemail Drops?
Voicemail Drops add a personal touch to your campaigns, allowing you to connect with your audience effortlessly. Whether you’re following up with prospects or sharing quick updates, this feature ensures your message is heard—literally.
Upgrade your plan today by contacting our Live Chat to start using Voicemail Drops and elevate your outreach!
If you have any questions or encounter issues, don’t hesitate to contact our Customer Support team. We’re here to help!