If you've saved and launched a campaign but notice no new profiles have been added, here are the most common reasons and how to resolve them:
1. Incorrect Search Link or CSV File
Double-check the search link or CSV file used for the campaign.
Update them if necessary to ensure accuracy.
2. Profiles Are Blacklisted (Excluded)
Blacklisted profiles are excluded from campaigns.
To check:
Go to the Prospects tab.
Apply the filter: Status > Excluded.
Learn more about excluded profiles here.
3. Profiles Already in Another Campaign
Profiles cannot be assigned to multiple campaigns simultaneously.
4. Profiles in a Campaign for Another LinkedIn Account
If your workspace includes multiple LinkedIn Accounts, the profiles may already be part of a campaign for a different account.
Tip: To avoid this, enable the Deduplicate profiles within workspace option:
Navigate to Workspace Settings > Basic Information.
Learn more about this feature here.
5. Profiles in an Archived Campaign
Profiles in archived campaigns cannot be added to new ones.
To resolve:
Unarchive the old campaign.
Deactivate it.
Add the profiles to your new campaign.
Archive the old campaign again.
6. Profiles Have "Outside of Campaign" Status
Profiles manually removed or synced from the Inbox may have this status.
To check:
Go to the Prospects tab.
Apply the filter: Campaign > Show Prospects Outside of Campaigns.
By following these steps, you can troubleshoot and resolve the issue, ensuring your campaigns run smoothly and efficiently.
If you have any questions or encounter issues, don’t hesitate to contact our Customer Support team. We’re here to help!