A custom domain in OttoMatey allows you to replace generic links and video links in your emails with custom-branded URLs. This enhances brand consistency and enables click tracking for better campaign performance.
Setting Up a Custom Domain
Follow these steps to configure your custom domain:
Go to Workspace Settings and select Custom Domains from the menu.
2. Click + New Domain to add a new custom domain.
3. Enter the domain you want to use for tracking (e.g., tracking.ottomatey.ai) in the Custom Domain field.
4. From the dropdown list, select your domain registrar. Click the How to add a CNAME with [registrar] button to access detailed setup instructions or follow one of these links:
Make sure to enter the Type, Host, and Value fields from OttoMatey into the corresponding fields in your registrar's DNS settings.
If you want the domain to be used for both campaigns and videos, check both boxes:
Note: Selecting these options will apply the domain only to new campaigns and videos. To apply it to existing ones:
Go to Workspace Settings > Custom Domains;
Find the domain you want to edit, click the three-dot button next to it, and select:
Set for All Campaigns: Updates all past campaigns' text links to use the custom domain (excluding video links).
Set for All Videos: Ensures all videos are sent using the custom domain.
5. To finish adding a new domain, click Setup Domain.
Please note that it might take a few minutes for your domain to become active.
How to Activate Link Tracking
To activate link tracking, simply toggle the setting ON when you create a new campaign. Then, click Set Up Custom Domain.
Choose a custom domain from the list, or click + New Domain to add one following the earlier setup process.
By setting up a custom domain, you enhance deliverability, build trust, and gain valuable insights into your email campaigns.
If you need further assistance on how to set-up Custom Domain, contact our Customer Support team!