OttoMatey’s AI-Powered Labels provide insight into your prospects' sentiments, helping you gauge engagement levels at a glance. With eight core sentiment categories, you’ll always know where your conversations stand.
How AI-Powered Labeling Works
When activated, OttoMatey analyzes the most recent messages in your conversation and forwards them to OpenAI for categorization. Based on the AI’s classification, a relevant label is automatically assigned to the prospect.
How to Enable AI-Powered Labels
Upgrade to the Growth Plan or higher. Contact your Account Executive or visit Subscription Settings to upgrade.
If you’re already on the Growth Plan:
Click on your username in the top-right corner.
From the drop-down menu, select Workspace Settings.
Under Workspace Settings, choose Auto Labels.
Toggle on AI-Powered Sentiment Analysis.
Once enabled, Auto Labels will apply to all conversations automatically.
What Each Label Means
Interested
The prospect shows genuine interest.
Example 1: “This sounds quite interesting! Can you provide more details on how this would benefit our operations?”
Example 2: “I’ve been looking for a solution like this. Could we schedule a call to discuss further?”
Neutral
Small talk or indifferent responses.
Example 1: “Thanks for connecting.”
Example 2: “Likewise.”
Not Interested
The prospect indicates disinterest.
Example 1: “Thanks for the info, but we’re not looking to make any changes.”
Example 2: “I don’t think this is a good fit for us.”
Hard No
The prospect explicitly rejects further conversation.
Example 1: “Unsubscribe.”
Example 2: “No, thanks.”
Wrong Contact
The prospect is not the right person and hasn’t provided a referral.
Example 1: “I’m not the decision maker for this at XYZ Company.”
Example 2: “I’m not the person who handles decisions like this. Sorry!”
Making an Introduction
The prospect provides a referral or points to the correct contact.
Example 1: “You might want to reach out to Jane Doe at [email protected].”
Example 2: “This isn’t my area, but our purchasing department can help.”
Out of Office
The prospect is currently unavailable.
Example 1: “I’m out of the office and will return on MM/DD/YYYY.”
Example 2: “For urgent matters, please contact [Alternate Contact].”
Additional Notes
Labels remain attached to a prospect even if the feature is later disabled.
Labeling is managed by AI, so manual changes to labels are not possible.
Each labeling request incurs a system charge.
For assistance, contact OttoMatey’s Customer Support team.