If you’ve updated the primary email on LinkedIn and are worried about losing access to your OttoMatey account or any progress, don’t worry. This article will guide you through the next steps.
What to Do After Changing Your Email
If your LinkedIn account was originally connected to OttoMatey using your old email, there’s no need to disconnect or create a new account with your new email address. Instead, simply reach out to our Customer Support team at support@ottomatey.com for assistance.
⚠ Important: Do not disconnect your existing accounts or create new ones for the same LinkedIn profile just because your email has changed.
If you’re a returning user looking to reconnect your account, please contact us at support@ottomatey.com as well.
Our support team will verify which LinkedIn email was previously linked to your OttoMatey account.
If your LinkedIn email hasn’t changed, we will restore your account right away.
If you had connected your account with a different email, but the LinkedIn itself is the same, our Customer Support will recover your account and update the email address.
✅ In all cases, you will keep full access to your account data, including campaigns, prospects, conversations, and more. Nothing will be lost.